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eSIM Help

eSIM Help

eSIM Help

Help with activation, refills, and connectivity

Compatible Devices

Compatible Devices

Compatible Devices


Some devices DO NOT have eSIM capability:

  1. iPhone sold in China's Mainland

  2. iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)

  3. iPad devices without cellular feature

iPhones with eSIM

iPhone 16 Pro Max
iPhone 16 Pro
iPhone 16 Plus
iPhone 16
iPhone 15 Pro Max
iPhone 15 Pro
iPhone 15 Plus
iPhone 15
iPhone 14 Pro Max
iPhone 14 Pro
iPhone 14 Plus
iPhone 14
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13 mini
iPhone 13
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12 mini
iPhone 12
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS
iPhone XS Max
iPhone XR
iPhone SE (2020)
iPhone SE (2022)

⚠ iPhone X (2018) is NOT compatible.

iPads with eSIM

iPad Air (3rd generation)
iPad Air (4th generation)
iPad Pro 11‑inch (1st generation)
iPad Pro 11‑inch (2nd generation)
iPad Pro 11-inch (3rd generation)
iPad Pro 12.9‑inch (3rd generation)
iPad Pro 12.9‑inch (4th generation)
iPad Pro 12.9-inch (5th generation)
iPad Pro 12.9-inch (6th generation)
iPad (7th generation)
iPad (8th generation)
iPad (9th generation)
iPad Mini (5th generation)
iPad Mini (6th generation)

Apple Watch

⚠ Apple Watch is currently NOT compatible.


Some devices DO NOT have eSIM capability:

  1. iPhone sold in China's Mainland

  2. iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)

  3. iPad devices without cellular feature

iPhones with eSIM

iPhone 16 Pro Max
iPhone 16 Pro
iPhone 16 Plus
iPhone 16
iPhone 15 Pro Max
iPhone 15 Pro
iPhone 15 Plus
iPhone 15
iPhone 14 Pro Max
iPhone 14 Pro
iPhone 14 Plus
iPhone 14
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13 mini
iPhone 13
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12 mini
iPhone 12
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS
iPhone XS Max
iPhone XR
iPhone SE (2020)
iPhone SE (2022)

⚠ iPhone X (2018) is NOT compatible.

iPads with eSIM

iPad Air (3rd generation)
iPad Air (4th generation)
iPad Pro 11‑inch (1st generation)
iPad Pro 11‑inch (2nd generation)
iPad Pro 11-inch (3rd generation)
iPad Pro 12.9‑inch (3rd generation)
iPad Pro 12.9‑inch (4th generation)
iPad Pro 12.9-inch (5th generation)
iPad Pro 12.9-inch (6th generation)
iPad (7th generation)
iPad (8th generation)
iPad (9th generation)
iPad Mini (5th generation)
iPad Mini (6th generation)

Apple Watch

⚠ Apple Watch is currently NOT compatible.